Privacy Policy
Privacy Policy Overview
At Stack Records, protecting your privacy and personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.
1. Information We Collect
We collect personal information that you voluntarily provide, including:
-
Name, email address, mailing address, and phone number
-
Payment information (processed securely via our payment provider)
-
Account details if you create an account
-
Information you provide when contacting us for support
This information is collected when you:
-
Make a purchase
-
Create an account
-
Contact us for support
2. How We Use Your Information
We use your personal information to:
-
Process and fulfill your orders, including shipping and tracking
-
Communicate with you regarding your orders or account
-
Provide customer support and respond to inquiries
-
Improve our website and services
-
Ensure the security and integrity of our website
We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your information only with:
-
Service providers who assist with payment processing, order fulfillment, shipping, or website operations
-
Legal authorities when required by law, or to protect our rights, safety, or property
We do not share your personal information for marketing purposes without your consent.
4. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no online system is completely secure. By using our website, you acknowledge that we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the following rights:
-
Access and receive a copy of the personal information we hold about you
-
Correct any inaccuracies in your personal information
-
Request deletion of your personal information under certain circumstances
-
Withdraw consent for processing of your information
-
Opt out of marketing communications at any time
To exercise any of these rights, please contact us at hello@stackrecords.co.nz.
6. Marketing Communications
We will only send marketing emails if you have opted in. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. International Customers
If you are purchasing from outside New Zealand, your information may be transferred and stored internationally. We ensure it is treated securely and in accordance with applicable privacy laws.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please review it periodically to stay informed.
9. Contact Us
For any questions regarding this Privacy Policy or to exercise your privacy rights, contact us at:
By using our website and providing your personal information, you consent to the practices described in this Privacy Policy.